Heated hose questions
Our electrically heated hose assembly method utilizes a 110 VAC UL rated waterproof heated circuit. The circuit is spirally wrapped around a 3/4" heavy duty, drinking water approved hose which is thermally insulated.
It makes no difference. All of our hoses have male fittings on each end. Female fitting with washers tend to leak, wear out or break. Instead, we provide a female-to-female with each hose allowing you the needed flexibility and assured durability of our hose since the female fitting is the likeliest spot for breaking.
No. There is no need to monitor the hose as the self-limiting heater is pre-programmed to operate only when needed.
No. Once plugged in, there is no point in which you must turn the unit off.
No. Because the core material continuously varies its heat output all along the pipe as temperatures change, there is no need for a thermostat.
Yes. The 1996 National Electric Code (NEC) requires ground fault protection for each branch circuit supplying electrical heating equipment.
Based on a 25-foot hose, roughly 2.5 kWh of electricity, or about 25¢ a day.
DO NOT alter the hose in any manner.
No. DO NOT attempt to transfer fluids other then it's specified use. We are happy to build you a custom hose if you have a need.
WARNING: THIS IS AN ELECTRICAL APPLIANCE AND PROPER RESPECT AND HANDLING IS VITAL. NEVER ATTEMPT TO CUT, SLICE OR DISASSEMBLE HOSE. THIS IS AN ELECTRICAL APPLIANCE AND SERIOUS INJURY, OR DEATH, MAY RESULT.
Use only with UL approved GFCI outlet.
Do not use extension cords or overload the outlet with multiple appliances.
Do not bury hose.
Do not submerge hose in water.Before connecting, please flush hose to wash out any excess residue.
Hose will not prevent water source or post entry/exit points from freezing.
You may purchase our heat trace pigtails to help protect you spigot and connections points from freezing.
Be sure to take appropriate measures to protect your spigot from freezing such as insulating, heat trace or hot box.
Do not torque neck of hose when installing or uninstalling. This will cause hose to leak and void warranty.
For outdoor use only.
Always disconnect the hose when not in use.
Our hoses are designed so that you can attach them together to form a longer hose if needed. However, you cannot daisy chain our hoses. For maximum performance, each hose should have a separate power source.
Yes, we can build custom-length hoses within reason depending on the length, time of season and size of order.
The power cord is 7 feet long.
Yes. If snow falls on the hose, it will eventually melt.
Yes, up to -40° C/F.
The minimum diameter for storage is 24 inches (2 feet).
The heating element in the hose is activated in temperatures near or below freezing. In these conditions, the hose should feel warmer than its surrounding environment.
No. You will need to take appropriate steps to ensure that the spigot does not freeze. We do offer extended heat trace pigtails which extend beyond the hose to help further protect connection points.
No, it will simply prevent the water from freezing.
Due to the seasonality of our business, and current supply chain issues impacting all of us, orders typically ship in 7-14 days. Please understand everybody needs their hose yesterday and very few order when it is warm. Your understanding is appreciated. You'll be extremely pleased with your hose!
We ship our products quickly using UPS ground.
Returns & Warranty
Simply return within 30 days of the purchase date and we will refund 100% of your money less the shipping costs.
Yes. We will double the best warranty you can find form all heated water hose manufacturers. Of course we will not replace any hose that has been cut or tampered with. The legitimacy of any claim of defect with be determined at our sole discretion.